TERMS & CONDITIONS | Astrology Sessions
CONFIDENTIALITY STATEMENT:
I will never share your information or discuss your chart in public or private without your express permission. Even if I see you in real life I will not discuss or mention or chart or our session together unless you mention it first. If you grant permission for me to share your chart art in my marketing there will NEVER be any associations to you in those marketing posts.
READINGS ARE RECORDED: All readings are recorded on Zoom UNLESS you specifically state that you do not want your reading recorded. I will email you the recording using Google Drive. If you don’t want to use Google Drive, please let me know in the notes section of the sign up sheet OR email after your booking is complete. I will also ask again at the beginning of our session together if you want your reading recorded. I take confidentiality seriously and will NEVER share your info HOWEVER, in this age of weird ass people who love to do weird ass shit like hack people's systems and online services I cannot be held responsible for this data or the security of any of the sites or tools I use in the act of providing my services. It is recommended that you download your recordings onto your hard drive or other storage device. You can request that I delete your recordings at the end of our session or anytime afterwards. I typically archive them onto an external hard drive after a year of storing them in the Google Drive but I can permanently delete your file if you'd like me to. I will not reach out to let you know when files are being deleted and I am not guaranteeing that I will hold your recording or any of your digital content for any length of time.
Astrology can be fun. It can also be serious, deep, and intense for some beings. Since my focus is remediation and transmutation of energies, I approach every chart with a healing focus. The hope is to locate and validate the sources of your life experiences in the chart. If those vibes are bothersome or negative for you then we can attempt to move that energy in a different direction using simple techniques and practices. The goal is to help you make the changes you want to make. I don’t determine those changes and instead, I often encourage clients to reframe their perspectives to better be able to accept these parts of themselves instead. Since I am prepared to go deep in all of my readings, I'd like you to also be prepared by bringing your personal boundaries into our sessions. I appreciate you setting the tone and letting me know if you need me to change anything about my presentation to better support you. There are no guarantees that this process is going to be helpful, but I would never want it to hurt or upset you along the way. I also seek out and collaborate with other practitioners and service providers whom I refer to for further assistance and support.
That is why I developed this Confidentiality Statement. Please read it and verify that you understand it by checking the box at checkout.
ETHICS & INTEGRITY STATEMENT
During an Astrology reading, we are just looking at a scientific map/schematic of the location of the stars, planets, and horizon when you were born. We are using that information to discuss the potential vibes that may be present in your past, present, and potentially your future. Astrology uses metaphor, archetypes, stories, colors, and keywords to describe how these vibes "could" present in your life; each person is different, and each person has a personal life story that flavors that vibe. The goal in every session is to meet you where you are and figure out how to describe how YOU feel using Astrology as a kind of language or code. This process will be as deep as YOU want it to be. Together we have to remember that we all come from different life experiences and orientations that are NOT present in any chart.
Our origins, cultures, family history, lived experiences, and physical bodies can't always be mapped out in the chart. This means we must commit to open communication when we are working together. I want you to feel safe and comfortable and empowered to speak up when you need to. You always have your free will and authority when we are working together. You do not have to share anything that you don't want to, but this process does invoke a lot of questions and exchanges of information by its very nature. If you have any questions, concerns or comments you want to make about this process before we begin, please share in the comment box in the form. When we are working together there is always a magical container around us and all of your information is private and sacred to me. I won't share photos of any drawings or art that comes from this work without your permission and I will NEVER use your name or birth data in any public way.
If you have any personal information you'd like to share in advance I appreciate knowing you better. You can tell me where your boundaries are. Some examples of information often shared are relationship and/or family status and sometimes sexual orientation is also shared. This is helpful because Astrological houses will discuss all the areas of our lives, including our relationships (both platonic and sexual), jobs, social groups and/or family status. If you're living a unique or non-conforming life letting me know helps me better frame my descriptions of the houses when we are working together. I am and will always be working to address, acknowledge and heal my unconscious biases and ingrained thought patterns that were formed and implanted by living in a culture of white supremacy, patriarchy, and capitalism. I can and will make mistakes and I will also always do my best to acknowledge and repair those mistakes whenever I become or am made aware of them. This is an agreement we both make when we come together as two perfectly imperfect beings. This is why it can be so helpful to know more about your unique details. These unique details are not present in your chart so there is no other way for me to know these things about you. It saves us both time if we meet each other where you are and I have a deep personal commitment to honoring names, pronouns, and any part of your identity that you'd like me to. I know how skewed our culture is to heteronormative relationships and white privilege, so I desire to avoid that framework as much as possible – but sometimes I still make mistakes and I want to always be learning to unfuck my brain and be less stereotypical in my practice. I hope this statement helps you feel more comfortable and that it gives you a sense of where I am coming from. If you have ANY questions about me (I am happy to share details about my personal life if that’s helpful to you) please let me know. I am always happy to answer questions about my process too.
If you want to know more about me or the process, please feel free to REACH OUT TO ME.
CANCELLATIONS, LATE OR MISSED APPOINTMENTS POLICY
I have recently changed my late and missed appointment rules.
If you need to cancel and reschedule your session you must give me at least 48 hours notice for there to be NO FEE to schedule. You will have to look at my calendar and find an open time to reschedule into. NOTE: I am often booked out for months in advance so it may be sometime before you can reschedule. I try but cannot always guarantee any time will be open for an immediate rescheduling. I do my best to maintain a waitlist but it's your responsibility to rebook your session at a later date. When you reach out to cancel/reschedule you will be given a code(s) to rebook, do not lose this code as it will be generated by the system and only works for you on the same session you missed.
I do not and will not offer refunds on appointments. If you give between 47-24 hours notice there MAY BE a rescheduling fee of $36. Please text or email immediately if you need to cancel or reschedule or session to a later date.
If you cancel or reschedule after the 24 hour window closes (23-0 hours before your session) you can reschedule at a later date with a $50 rescheduling fee. This is no longer negotiable due to the increased occurrence of last minute calculations. Of course shit happens so the goal is to get you to reach out to me as soon as possible. If I am able to fill your time with another session or know in advance that I can use that time in another way I am more likely to work with you on the rescheduling fee.
I respect your time and if I need to cancel or reschedule know that I will also make that a mutually beneficial experience.
Please don't be late for your appointment. You Zoom link will be located in your confirmation and reminder emails. Find and test your Zoom like at least 15 minutes before our session. You can also join the session up to 15 minutes before your session start time and wait for me to join. If you have issues with Zoom, reach out to Zoom. If you have issues finding your Zoom Link I may not get any messages on any platform in the 15 minute window before your session because I spend that time Magically preparing for your session, disconnecting from all technology except for Zoom. I try to stay off/out of those spaces after your session container is set. This is why it's SO IMPORTANT FOR YOU TO BE READY 15 MINUTES OR MORE BEFORE YOUR SESSION. If you message me within that 15 minute window and I don't see that message you may still miss your session and that can and may still be considered a NO SHOW for your session. If you find that you are going to be late please TEXT me immediately at 503-446-4460. If you are or will be more than 15 minutes late for an appointment, we may need to cancel and reschedule that appointment (there will be a fee). We will not be able to make up time at the other end of your session. There will be a $75 rescheduling fee if you do not contact me with advance and/or you "No Show" a session.
If you don't show up for the scheduled time, I've already done half of the work required to provide this service to you AND once you reschedule, I will have to do much of that prep work again. My busy schedule means that I cannot go over at the end of the reading to make up the time that you've missed. If you are late for a session you will forfeit the missed time. If you need to cancel & reschedule, my cancellation policy requires 48 hours in advance to make changes. This gives me time to notify other clients about the opening in the hopes of filling your spot. If you find you need to cancel inside of the 48-hour window, please EMAIL me ASAP. Of course, I will examine this on a case-by-case basis but it's happening so regularly I cannot continue to ignore it. This is my business and I deeply respect your time, please return the courtesy and respect mine. If you have questions about any of this, please contact me and we can discuss it.
REFUNDS
I do not offer refunds. If you've booked a reading and find you cannot attend after all I can offer you a gift certificate that you could give to someone else OR you can donate your reading to my sliding scale discount program. If you feel you need a refund after your reading has occured, please reach out and we can discuss your expectations and my refund policy to seek out a potential solution.
I hope you've read and understood these conditions above. This is my Heart WeRK but it is also my business. Thank you for your respect and understanding. I love you so much and I cannot wait to WeRK with you.
xo.d